Policies & Contact โ€” Duncan Koerber

Privacy Policy

Last updated: May 25, 2026

Duncan Koerber ("I," "me," or "my") operates the website duncankoerber.mykajabi.com and related pages. This Privacy Policy explains how I collect, use, and protect your personal information when you visit my website or purchase my products.

Information I Collect

When you make a purchase or subscribe to my email list, I may collect:

  • Your name and email address
  • Payment information (processed securely by Stripe and/or PayPal through Kajabi โ€” I do not store your credit card details directly)
  • Your IP address and browser information (collected automatically)
  • Any other information you voluntarily provide

How I Use Your Information

I use your information to:

  • Process and deliver your purchase
  • Send you the products you bought
  • Communicate with you about your order
  • Send you marketing emails if you opted in (you can unsubscribe at any time)
  • Improve my website and products

I will never sell, rent, or share your personal information with third parties for their marketing purposes.

Third-Party Services

I use the following third-party services that may collect or process your data:

  • Kajabi โ€” website hosting, product delivery, and email (see Kajabi's Privacy Policy)
  • Stripe / PayPal โ€” payment processing
  • Google Analytics โ€” website traffic analysis (anonymized)

These services have their own privacy policies governing how they handle your data.

Cookies

My website uses cookies to enable essential functions like shopping cart and login sessions. Third-party services such as Google Analytics may also place cookies on your device. You can disable cookies in your browser settings, though this may affect website functionality.

Your Rights

Depending on where you live, you may have specific rights regarding your personal data:

If you are in Canada: Under the Personal Information Protection and Electronic Documents Act (PIPEDA), you have the right to access, correct, or request deletion of your personal information. To make a request, contact me using the details below.

If you are in the European Economic Area (EEA) or United Kingdom: Under the General Data Protection Regulation (GDPR) and UK GDPR, you have the right to access, rectify, erase, restrict processing of, or port your personal data. You also have the right to withdraw consent at any time. My lawful basis for processing your data is contractual necessity (to fulfill your purchase) and legitimate interest (to send relevant communications). To exercise any of these rights, contact me using the details below.

If you are in California, USA: Under the California Consumer Privacy Act (CCPA), you have the right to know what personal information I collect, request deletion of your data, and opt out of the sale of your data. I do not sell personal information. To make a request, contact me using the details below.

If you are in Australia or New Zealand: Under the Australian Privacy Act and New Zealand's Privacy Act 2020, you have the right to access and correct your personal information. Contact me using the details below.

Data Retention

I retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. If you request deletion of your data, I will remove it within 30 days, unless I am legally required to retain it.

Children's Privacy

My products are not directed at individuals under the age of 16. I do not knowingly collect personal information from children. If I become aware that I have collected data from a child, I will delete it promptly.

Changes to This Policy

I may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Your continued use of the website after changes are posted constitutes acceptance of the updated policy.

Terms of Service

Last updated: May 25, 2026

By accessing my website or purchasing my products, you agree to the following terms.

Products and Delivery

I sell digital products including downloadable templates, samples, guides, video courses, and coaching services. All digital products are delivered electronically through Kajabi immediately after purchase. You will receive access via email and/or your Kajabi account.

Acceptable Use

You may use the templates and samples I provide for your own personal and professional use, including preparing your own book proposals. You may not resell, redistribute, or share the materials with others. You may not claim the sample proposals or templates as your own original work for any purpose other than adapting them for your own book proposals.

Intellectual Property

All content, templates, samples, course materials, and other products are my intellectual property or are used with permission. Purchasing a product grants you a personal, non-transferable license to use the materials for your own purposes. It does not transfer ownership or copyright.

No Guarantees of Outcomes

My products and services are educational in nature. I share my own experience and provide tools to help you write academic book proposals. I do not guarantee that you will secure a book contract, receive a response from a publisher, or achieve any specific career outcome. Results depend on many factors beyond my control, including the quality of your scholarship, your chosen publisher, and market conditions.

Limitation of Liability

To the fullest extent permitted by law, I am not liable for any indirect, incidental, or consequential damages arising from the use of my products or website. My total liability for any claim related to a product shall not exceed the amount you paid for that product.

Governing Law

These terms are governed by the laws of the Province of Ontario, Canada. Any disputes will be resolved in the courts of Ontario, Canada.

Changes to These Terms

I may update these terms from time to time. Continued use of my website or products after changes are posted constitutes acceptance of the updated terms.

Refund Policy

Last updated: May 25, 2026

Digital Products (Templates, Samples, Guides, Courses)

Due to the nature of instantly downloadable digital content, all sales of digital products are final. Refunds are not available once a digital product has been delivered.

If you experience a technical issue that prevents you from accessing your purchase, contact me at the email below and I will resolve the issue promptly.

Coaching Services

Coaching packages include a First-Round Guarantee: after your first round of written feedback, if you don't feel the investment is worth it, email me within 14 days for a full refund. No questions asked.

Contact

If you have questions about these policies, your purchase, or your personal data, you can reach me at:

Duncan Koerber Email:ย admin@duncankoerber.com ;ย Ontario, Canada

I typically respond within 2 business days.